GDPR – Your rights : Our responsibilities

The law on protecting all our personal data is changing in May this year. All business are affected.  As consumers, we all need to know how our personal information is stored where it is kept and what companies use that data for.

To that end we must have a policy in place that understands what information we hold about you, how we protect it, why we need it and what access you can have to that information.

This is our easy to read version which is taken from the full legal text version at the end of shown in this article:

What personal information does PlantPlots have:

  • your email address & any email correspondence
  • your name & address
  • your phone number(s)
  • your password to access your PlantPlots account (although we do not have access to this, for your security, please make sure it is not used by you for any other logins)
  • photographs of your garden and details of any garden designs you have ordered.

We do not store any banking details – all purchases are transacted via PayPal which we don’t have any access to.

You have the right to request we send you details of all the personal information we hold on our site and on any other platforms we use.

You also have the right to request we change / amend or delete any personal information we have on our site or hold on any other marketing medium we use (for example email messaging services such as Mailchimp).

All the information we have stored is used only in relation to PlantPlots and it’s business activities. We do and will not share our customer information with any third party unless you have agreed to do so in advance.

Any details (e.g your email or personal addresses) are only provided with the purpose of PlantPlots sending you information, garden advice or sending the garden designs you have ordered. You have the right to remove consent at any time and we will delete your records from our systems.

Any request for amendment must be made in writing to PlantPlots and we will comply with your request within 14 working days.

Although no website is 100% safe from any cyber threats, all personal information is password protected and access is via a 2 step authentication process.

If any breach does occur we will endeavour to inform you as quickly as possible by email.

Cookie Policy:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Hopefully that covers the main purpose of GDPR, if however you require details of our policy, please contact us.

updated 24th May 2018



This Privacy Statement applies when PlantPlots receives, holds or otherwise uses Personal Data. This Statement explains how the PlantPlots looks after your personal information and what we do with it.PlantPlots is committed to protecting your privacy and the security of your Personal Data. Whenever you provide Personal Data to PlantPlots, we will treat that information in accordance with this Privacy Statement and current UK data protection legislation. In particular, PlantPlots will keep your personal information accurate, up-to-date, secure and for no longer than is necessary.We will never sell your data.PlantPlots may use the personal information you provide for one or more of the following purposes, but only in accordance with the permissions that you have provided us:
  • to communicate with you about our work (including information about our charitable work, fundraising and marketing) and any special offers
  • to process any application you submit for employment
  • to address and respond to any correspondence or complaint you submit about PlantPlots
  • to fulfil orders for products or services
  • to circulate customer satisfaction surveys.
When PlantPlots asks you for Personal Data, you will be sharing that information with the PlantPlots.If you are under the age of 16, you must obtain the permission of your parent / guardian before providing your personal information to PlantPlots.You can unsubscribe from mail or emails from PlantPlots at any time by contacting enquiries@plantplots.com. You are always in control of how we communicate with you.By giving your Personal Data to PlantPlots, you agree to accept the PlantPlots Privacy Statement as amended from time-to-time. You will be deemed to have accepted any amendments to the Statement if you continue to provide personal information to PlantPlots after a new version of the Statement is published.PlantPlots website uses Cookies, including Google Analytics which enables Google to gather data on our visitors, in order for us to better understand interaction with our website and make improvements.What personal information does PlantPlots hold about you? Individuals can find out if PlantPlots holds any personal information about them by making a ‘subject access request’ under the Data Protection Act 1998. If PlantPlots does hold information about you, we will:
  • give you a description of the information held
  • tell you why we are holding the information
  • tell you who the information could be disclosed to
  • give you a copy of the information.
If you want to know what personal information PlantPlots holds about you, please send a letter or email (headed ‘Subject Access Request’) to: PlantPlots, 1 East Avenue Bognor, PO22 6EGWe will aim to reply to your request within 14 working days.Information about your other rights under the Data Protection Act 1998 is available on the Information Commissioner’s Officer’s website at http://www.ico.org.uk/