GDPR – Your rights : Our reponsibilities
The law on protecting all our personal data is changing in May this year. All business are affected. As consumers, we all need to know how our personal information is stored where it is kept and what companies use that data for.
To that end we must have a policy in place that understands what information we hold about you, how we protect it, why we need it and what access you can have to that information.
This is our easy to read version which is taken from the full legal text version at the end of shown in this article:
What personal information does PlantPlots have:
- your email address & any email correspondence
- your name & address
- your phone number(s)
- your password to access your PlantPlots account (although we do not have access to this, for your security, please make sure it is not used by you for any other logins)
- photographs of your garden and details of any garden designs you have ordered.
We do not store any banking details – all purchases are transacted via PayPal which we don’t have any access to.
You have the right to request we send you details of all the personal information we hold on our site and on any other platforms we use.
You also have the right to request we change / amend or delete any personal information we have on our site or hold on any other marketing medium we use (for example email messaging services such as Mailchimp).
All the information we have stored is used only in relation to PlantPlots and it’s business activities. We do and will not share our customer information with any third party unless you have agreed to do so in advance.
Any details (e.g your email or personal addresses) are only provided with the purpose of PlantPlots sending you information, garden advice or sending the garden designs you have ordered. You have the right to remove consent at any time and we will delete your records from our systems.
Any request for amendment must be made in writing to PlantPlots and we will comply with your request within 14 working days.
Although no website is 100% safe from any cyber threats, all personal information is password protected and access is via a 2 step authentication process.
If any breach does occur we will endeavour to inform you as quickly as possible by email.
Hopefully that covers the main purpose of GDPR, if however you require details of our policy, please contact us.
updated 4th March 2018
This Privacy Statement applies when PlantPlots receives, holds or otherwise uses Personal Data. This Statement explains how the PlantPlots looks after your personal information and what we do with it. PlantPlots is committed to protecting your privacy and the security of your Personal Data. Whenever you provide Personal Data to PlantPlots, we will treat that information in accordance with this Privacy Statement and current UK data protection legislation. In particular, PlantPlots will keep your personal information accurate, up-to-date, secure and for no longer than is necessary. We will never sell your data. PlantPlots may use the personal information you provide for one or more of the following purposes, but only in accordance with the permissions that you have provided us:
to communicate with you about our work (including information about our charitable work, fundraising and marketing) and any special offers
to process any application you submit for employment
to address and respond to any correspondence or complaint you submit about PlantPlots
to fulfil orders for products or services
to circulate customer satisfaction surveys.
give you a description of the information held
tell you why we are holding the information
tell you who the information could be disclosed to
give you a copy of the information.
If you want to know what personal information PlantPlots holds about you, please send a letter or email (headed ‘Subject Access Request’) to: PlantPlots, 1 East Avenue Bognor, PO22 6EG We will aim to reply to your request within 14 working days. Information about your other rights under the Data Protection Act 1998 is available on the Information Commissioner’s Officer’s website at http://www.ico.org.uk/